Politique d’expédition

Thanks for choosing Edenvalleyseeds. This policy explains how we process, ship and deliver your seed orders.

Where We Deliver

We currently deliver to India, the United States, the United Kingdom, Canada, France, and the Netherlands. If your country is unavailable at checkout, we do not currently ship there.

Delivery availability may vary by seed variety and destination due to agricultural and import restrictions.

Where We Ship From

Edenvalleyseeds is owned and operated by VEDA KART LLC, a company registered in Wyoming, United States. All orders are dispatched from the United States.

Deliveries within the United States are domestic shipments. Deliveries to India, the United Kingdom, Canada, France, and the Netherlands are international shipments.

Free Shipping

We offer free shipping on all orders delivered to India, the United States, the United Kingdom, Canada, France, and the Netherlands, with no minimum purchase required.

Free shipping covers our delivery charge. Any applicable import duties or taxes are addressed below.

Processing and Delivery Times

Order processing begins after payment clears. Estimated delivery times include both processing and carrier transit.

Business days are Monday through Friday, excluding applicable public holidays.

These timeframes are estimates. Delivery may take longer due to weather, carrier disruptions, high order volumes or incomplete address details. International shipments may also experience customs delays.

Tracking Your Order

All orders include tracking. Once your package is dispatched, we will email you a shipping confirmation with tracking details. Please allow 24–48 hours for tracking updates to appear.

If you have not received your shipping confirmation, email support@edenvalleyseeds.com with your order number.

Seed Packaging and Storage

We pack seeds in moisture-resistant, resealable pouches to help protect them during transit. After delivery, keep the packaging sealed and store your seeds in a cool, dry place until planting.

Shipping Address Changes

Please confirm that your shipping address is complete and accurate before placing your order. Incorrect addresses may cause delays, failed delivery or additional reshipping charges.

To request an address correction, email support@edenvalleyseeds.com within 24 hours of placing your order. Changes cannot be guaranteed once processing or dispatch has begun.

Packages Returned to Sender

If a package is returned because of an incorrect address, missed delivery, refusal or non-collection, we will contact you at the email address provided at checkout.

Additional charges may apply for reshipping. We will explain any charges before you agree to another delivery. If you request a refund instead, we will confirm the refund amount and process it to your original payment method under our Returns & Refunds Policy.

Delayed or Missing Packages

If your package is delayed, appears lost or is marked as delivered but cannot be located, please check:

• Around your delivery address.
• With household members or neighbours.
• With your building’s reception or mailroom.
• With the local carrier or customs office, where applicable.

If the package remains missing, email support@edenvalleyseeds.com with your order and tracking numbers. We will investigate with the carrier and work with you to resolve the issue.

Damaged, Missing or Incorrect Items

Please inspect your order upon delivery. If an item is damaged, missing or incorrect, contact support@edenvalleyseeds.com within 14 days of delivery and include:

• Your order number.
• A description of the problem.
• Clear photographs of the packaging and affected items, where applicable.

We will review your request and arrange an appropriate resolution under our Returns & Refunds Policy.

Customs, Duties and Import Regulations

All orders are dispatched from the United States. Shipments to India, the United Kingdom, Canada, France, and the Netherlands may undergo customs inspections and may be subject to applicable import duties, taxes or agricultural restrictions.

Before ordering, please check whether your selected seed varieties are permitted in your destination country. We will not knowingly dispatch seed varieties prohibited at the destination.

Any applicable import charges not collected at checkout may be payable to the relevant authority or carrier before delivery.

If customs or import restrictions prevent us from shipping your order, we will cancel the affected items and refund the corresponding payment to your original payment method.

Contact Us

Business Name: Edenvalleyseeds
Legal Business Name: VEDA KART LLC
Email: support@edenvalleyseeds.com
Registered Business Address: 30 N Gould St, Ste R, Sheridan, Wyoming 82801, United States
Phone: (+1) 6306329091
Customer Service Hours: Monday to Friday, 10:00 AM–6:00 PM (GMT-5)