Shipping Info
Thanks for choosing Edenvalleyseeds. This policy explains how we process, ship and deliver your seed orders.
Where We Deliver
We currently deliver to India, the United States and the United Kingdom. If your country is unavailable at checkout, we do not currently ship there.
Where We Ship From
Edenvalleyseeds is owned and operated by VEDA KART LLC, a company registered in Wyoming, United States. All orders are dispatched from the United States. Deliveries within the United States are domestic shipments; deliveries to India and the United Kingdom are international shipments.
Free Shipping
We offer free shipping on all orders delivered to India, the United States and the United Kingdom, with no minimum purchase required.
Processing and Delivery Times
Order processing begins after payment clears. Estimated delivery times include both processing and carrier transit.
| Destination | Processing Time | Carrier Transit Time | Estimated Total Delivery |
|---|---|---|---|
| India | 2–3 business days | 8–9 business days | 10–12 business days |
| United States | 2–3 business days | 8–9 business days | 10–12 business days |
| United Kingdom | 2–3 business days | 8–9 business days | 10–12 business days |
These timeframes are estimates. Delivery may take longer due to weather, carrier disruptions, high order volumes or incomplete address details. International shipments may also experience customs delays.
Tracking Your Order
All orders include tracking. Once your package is dispatched, we will email you a shipping confirmation with tracking details. Please allow 24–48 hours for tracking updates to appear.
If you have not received your shipping confirmation, email support@edenvalleyseeds.com with your order number.
Seed Packaging and Storage
We pack seeds in moisture-resistant, resealable pouches to help protect them during transit. After delivery, keep the packaging sealed and store your seeds in a cool, dry place until planting.
Shipping Address Changes
Please confirm that your shipping address is complete and accurate before placing your order. Incorrect addresses may cause delays, failed delivery or additional reshipping charges.
To request an address correction, email support@edenvalleyseeds.com within 24 hours of placing your order. Changes cannot be guaranteed once processing or dispatch has begun.
Packages Returned to Sender
If a package is returned because of an incorrect address, missed delivery, refusal or non-collection, we will contact you at the email address provided at checkout.
Additional charges may apply for reshipping. We will explain any charges before you agree to another delivery. If you request a refund instead, we will confirm the refund amount and process it to your original payment method under our Returns & Refunds Policy.
Delayed or Missing Packages
If your package is delayed, appears lost or is marked as delivered but cannot be located, please check:
- Around your delivery address.
- With household members or neighbours.
- With your building’s reception or mailroom.
- With the local carrier or customs office, where applicable.
If the package remains missing, email support@edenvalleyseeds.com with your order and tracking numbers. We will investigate with the carrier and work with you to resolve the issue.
Damaged, Missing or Incorrect Items
Please inspect your order upon delivery. If an item is damaged, missing or incorrect, contact support@edenvalleyseeds.com within 14 days of delivery and include:
- Your order number.
- A description of the problem.
- Clear photographs of the packaging and affected items, where applicable.
We will review your request and arrange an appropriate resolution under our Returns & Refunds Policy.
Customs, Duties and Import Regulations
All orders are dispatched from the United States. Shipments to India and the United Kingdom may undergo customs inspections and may be subject to import duties, taxes or agricultural restrictions.
Before ordering, please check whether your selected seed varieties are permitted in your destination country.
If customs or import restrictions prevent us from shipping your order, we will cancel the affected items and refund the corresponding payment to your original payment method.
Contact Us
Business Name: Edenvalleyseeds
Legal Business Name: VEDA KART LLC
Email: support@edenvalleyseeds.com
Registered Business Address: 30 N Gould St, Ste R, Sheridan, Wyoming 82801, United States
Phone: (+1) 6306329091
Customer Service Hours: Monday to Friday, 10:00 AM–6:00 PM (GMT-5)